Terms and Conditions
Effective date: 10 August 2026 | Last updated: 10 August 2026
IMPORTANT — ALL SALES ARE FINAL
Except where a refund is expressly required by applicable law or falls within the limited exceptions in Section 7, membership fees are non-refundable and non-transferable once paid. Please review the programme, access arrangements, schedule and health requirements before purchasing.
1. Who we are and when these Terms apply
These Terms and Conditions (Terms) form a legally binding agreement between you and Puneet Rao, trading as Move Daily with Puneet (MoveDaily, we, us or our). We operate https://movedaily.world/ and provide online fitness and movement services, including live and recorded sessions, educational content, membership communications and related community features (Services).
By creating an account, purchasing a membership, accessing a session, clicking an acceptance box or otherwise using the Services, you confirm that you have read, understood and agreed to these Terms and our Privacy Policy. If you do not agree, do not purchase or use the Services.
2. Eligibility
The Services are intended only for individuals who are at least 18 years old and legally capable of entering into a contract. You must not register for or use the Services on behalf of another person unless you are legally authorised to do so and we have expressly agreed.
3. What the membership includes
Your purchase gives you a limited, personal, non-exclusive and non-transferable right to access the Services included in the plan shown at checkout for the stated membership period.
Session formats, coaches, start times, availability windows, platforms, exercises, sequencing and supporting content may change to improve the programme, manage safety or meet operational needs. We will not materially remove the core paid service without a reasonable substitute or an appropriate remedy required by law.
A session or link may be available only during the window communicated for that day. Missing a live session or failing to use a recording within its availability window does not extend the membership or create a right to a refund.
4. Health, safety and fitness disclaimer
The Services provide general fitness education and guided exercise. They are not medical advice, diagnosis, treatment, physiotherapy, emergency care or a substitute for advice from a qualified healthcare professional.
You are responsible for deciding whether a session is suitable for you. Obtain medical clearance before participating if you are pregnant or postpartum, have an injury, pain, dizziness, fainting, chest symptoms, a heart or metabolic condition, recent surgery, a disability requiring accommodation, or any other health concern.
Use a safe exercise space, suitable footwear and equipment, follow the demonstrated regressions or modifications, and stop immediately if you experience sharp pain, chest pain, severe breathlessness, dizziness, loss of balance or unusual symptoms. Seek appropriate medical help when needed.
Results differ between individuals. We do not guarantee weight loss, body-composition change, strength gains, pain relief, improved laboratory values or any specific result within a particular period.
5. Account, links and acceptable use
You must provide accurate information, keep your account and access links confidential, and promptly tell us if you suspect unauthorised use.
Unless your plan expressly states otherwise, access is for one member only. You must not share, sell, transfer, publish or commercially exploit your login, private link, recording or membership.
You must not record or redistribute sessions; copy, scrape or download content except through a feature we expressly provide; bypass access controls; impersonate another person; disrupt the platform; or harass coaches, staff or other members.
6. Prices and payment
The price, plan duration, included benefits and applicable taxes will be shown before payment. Payment may be processed by a third-party payment provider, whose separate terms may apply.
A membership begins on the date stated at checkout or in the activation message. A failed, reversed or disputed payment does not create access rights. We do not auto-renew a membership unless recurring billing is clearly disclosed and separately authorised before purchase.
7. No-refund policy
NON-REFUNDABLE AND NON-TRANSFERABLE
Subject only to the limited exceptions below, every fee paid to MoveDaily is final, non-refundable and non-transferable, whether or not you attend, access or complete the sessions.
7.1 Situations that do not qualify for a refund
- change of mind, accidental purchase not caused by a billing error, or finding another programme;
- failure to attend live, use recordings, open links or complete the programme;
- personal schedule, travel, relocation, internet or device problems, or loss of access to WhatsApp or YouTube;
- illness, injury, pregnancy, medical advice or another personal circumstance arising after purchase, unless applicable law requires otherwise;
- dissatisfaction based on personal preference, pace, exercise selection, coach style or expected results; or
- reasonable changes to schedule, coach, platform or content that do not materially remove the core Service purchased.
Please do not purchase if you are unsure whether the access model, timing or programme is suitable for you.
7.2 Limited exceptions
We will review a refund request only where:
- you were charged twice for the same membership or charged an incorrect amount;
- payment was successful but your membership was not activated because of an error attributable to us or our payment processor, and the issue remains unresolved for seven days after written notice;
- there is a material and persistent failure to provide the purchased Service, we have had a reasonable opportunity to fix it, and no substantially equivalent access is provided; or
- a refund or other remedy is required by applicable law, a court, a regulator or a valid payment-network rule.
Any approved refund will be returned to the original payment method within the period required by applicable law or the payment provider. Processing time after initiation depends on the bank or payment provider. This policy does not limit any non-waivable consumer remedy.
8. Cancellation, suspension and termination
If your plan renews automatically, you may cancel future renewal using the method stated at checkout or by contacting support before the next charge. Cancellation stops future billing but does not create a refund for the current membership period.
We may suspend or terminate access for non-payment, link sharing, misuse of content, abusive conduct, fraud, a serious safety concern or another material breach of these Terms. A termination caused by your breach does not entitle you to a refund.
If we permanently discontinue the entire paid Service without providing the substantially equivalent access you purchased, we will provide the remedy required by applicable law, which may include a proportionate refund or credit for the undelivered portion.
9. Intellectual property
The Services and all associated videos, audio, workout structures, text, graphics, branding, logos, course materials and other content are owned by or licensed to us and are protected by intellectual-property laws. No ownership rights are transferred to you.
You may use the content only for your personal, non-commercial fitness participation during your valid access period. Any other use requires our prior written permission.
10. Feedback, reviews and community content
You may voluntarily submit comments, questions, reviews, progress updates or other content. You remain responsible for what you submit and must not post unlawful, misleading, infringing, abusive or private information about another person.
We may use feedback to improve the Services. We will not use an identifiable private message, image or transformation story in marketing without permission, unless you have intentionally posted it in a public space and applicable law permits that use. Permission for future marketing use may be withdrawn, but withdrawal will not require recall of material already lawfully published or printed.
11. Third-party platforms
The Services may use or link to third-party platforms such as YouTube, WhatsApp, payment gateways, hosting providers or analytics services. Their availability, policies and technical operation are outside our direct control. You are also responsible for complying with their applicable terms.
We will take reasonable steps to restore access affected by a material outage, but short interruptions, internet problems, device incompatibility or third-party downtime do not automatically create a right to a refund.
12. Communications
You agree to receive service communications needed to operate your membership, such as access links, schedule changes, payment confirmations, safety notices and support replies. Marketing messages will be sent only where permitted, and you may opt out using the method provided. Opting out of marketing will not stop essential membership messages.
13. Privacy
Our Privacy Policy explains how we collect, use, share, retain and protect personal data, and how you may exercise available privacy rights. It forms part of these Terms.
14. Disclaimers and limitation of liability
We will provide the Services with reasonable care and skill. To the maximum extent permitted by law, we are not responsible for indirect, incidental, special or consequential loss, loss of opportunity, or loss caused by your failure to follow safety instructions, your medical condition, an unsafe environment, unauthorised sharing of access, or events outside our reasonable control.
Where liability can lawfully be limited, our total liability arising from the membership will not exceed the amount you paid for the membership giving rise to the claim. Nothing in these Terms excludes or limits liability that cannot legally be excluded, including liability for fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, or mandatory consumer rights.
15. Events outside reasonable control
We are not liable for delay or failure caused by events outside our reasonable control, including widespread internet or platform outages, government restrictions, natural disasters, public-health emergencies, power failures, cyberattacks not caused by our failure to use reasonable safeguards, or the serious illness or incapacity of a key coach. We will take reasonable steps to minimise disruption.
16. Complaints and grievance redressal
For support or a complaint, contact movedailywithpuneet@gmail.com or 9819380370. Consumer Grievance Officer: at Shop 1, Satguru Solitaire Society, Owale, Thane west, 400615.
We aim to acknowledge a consumer complaint within 48 hours and resolve it within one month, subject to the complexity of the matter and applicable law. Please include your registered mobile number or email, payment reference and a clear description of the issue.
17. Changes to the Services or these Terms
We may update these Terms for legal, safety, operational or product reasons. Material changes will be communicated through the website, email, WhatsApp or another reasonable channel. Changes will not retroactively remove benefits already purchased unless required by law or necessary for safety, and any mandatory remedy remains available.
18. Governing law and disputes
These Terms are governed by the laws of India. Please first send a written complaint so we can try to resolve the matter in good faith. Nothing in these Terms restricts your right to approach a consumer commission, regulator or court that has jurisdiction under applicable law. Subject to those mandatory rights, the courts at Thane, Maharashtra will have jurisdiction.
19. General provisions
If a provision is held invalid or unenforceable, it will be limited or removed only to the minimum extent necessary and the remaining provisions will continue. A delay in enforcing a right is not a waiver. You may not transfer your membership or rights under these Terms without our written consent. We may transfer our rights and obligations as part of a genuine business reorganisation or sale, provided your material rights are not reduced.
These Terms, the checkout description, any plan-specific conditions and the Privacy Policy form the entire agreement relating to the Services. If plan-specific written terms conflict with these Terms, the plan-specific terms control only for that plan.
20. Contact details
Legal entity: Puneet Rao
Trading name: Move Daily with Puneet
Website: https://movedaily.world/
Principal business address: Shop 1, Satguru Solitaire Society, Owale, Thane west, 400615
Support: movedailywithpuneet@gmail.com
Customer care: 9819380370
